Help & Support


Making business deposits

In addition to our Internet Banking and Smart ATM deposit services, we provide other convenient ways for businesses to deposit money.

ATM deposits with business deposit cards

When you make a deposit at an ATM using our business deposit card you’ll need to provide the following identification details:

  • first name and surname
  • mobile number
  • any one of the following: date of birth, New Zealand driver license number, or New Zealand passport number.

You’ll also need to confirm that the deposited funds are not derived from fraudulent or illegal activities.

We need these details to meet the Anti-Money Laundering and Countering Financing of Terrorism Act 2009. Your information is stored securely and only used for regulatory purposes.

Cash services and transportation

If you have a Point-to-Point (P2P) arrangement in place with a BNZ approved Cash in Transit (CiT) provider, you can have deposits collected from your place of business. You can also use BNZ Direct Cash for depositing cash.

For further information about CiT services or to register for BNZ Direct Cash, speak to your BNZ relationship manager.

BNZ Direct Cash

Use BNZ Direct Cash, only for depositing cash.

It’s important to prepare your Direct Cash bags pdf 180kb correctly, to help us process your deposit as quickly as possible.

BNZ Direct Cash guides

Deposits over the counter

Cash deposits can be made over the counter at most BNZ branches unless we specifically say the branch ‘does not provide over-the-counter cash transactions’.