Help & Support
Interchange reimbursement fees
Visa credit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).
*Contactless fee programme applies to any transaction amount.
Visa debit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).
Excludes EFTPOS transactions (defined as face-to-face card present transactions utilising account selection i.e. Chq / Sav).
Visa prepaid cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).
Mastercard credit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Card Present and Card Not Present.
Mastercard debit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Card Present and Card Not Present.
Excludes EFTPOS transactions (defined as face-to-face card present transactions utilising account selection and PIN) switched domestically to issuer.
Mastercard prepaid cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Card Present and Card Not Present.
Visa and Mastercard international issued cards
An international (inbound cross-border) transaction is a retail payment:
- that uses a card issued by an issuer based outside of New Zealand
- made at a business located in New Zealand.
The fees for an international (inbound cross-border) transaction are a percentage of the transaction amount. Unless a dollar amount is specified. Some categories have different fee rates for Card Present and Card Not Present.
Visa AFT - credit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified.
Visa AFT - debit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified.
BNZ issued credit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).
^0.00% for BNZ Merchants.
*Contactless fee programme applies to any transaction account.
*Contactless fee programme applies to any transaction account.
BNZ issued debit cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).
Excludes EFTPOS transactions (defined as face-to-face card present transactions utilising account selection and PIN, switched domestically to issuer).
BNZ issued prepaid cards
All fees shown are a percentage of the transaction amount unless a dollar amount is specified. Some categories have different fee rates for Merchant Verification Value (MVV), Card Present (CP), and Card Not Present (CNP).