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Rates and fees
Service fees
Service fees are what we charge for any additional services we provide. They are subject to change from time to time, and, where applicable, service fees are in addition to all account and facility fees.
Electronic payments
Automatic payments
Establishment and amendment fee - staff assisted |
$5 |
Establishment fee - Internet Banking and Internet Banking for Business |
No charge |
Amendment fee - automated Telephone, Internet Banking, and Internet Banking for Business |
No charge |
Bill payments
Payee establishment and amendment fee - staff assisted |
$5 |
Payee establishment and amendment fee Internet Banking and Internet Banking for Business |
No charge |
Direct debits
Establishment and amendment fee |
No charge |
Direct Debit Account Blocking |
$25 |
Money transfer service fees
Direct credits
|
Internet Banking for Business |
$0.30 per payment |
Direct debits
|
Internet Banking for Business |
$0.20 per payment |
Same-day cleared payments (cost per transaction)
Written application |
$25 no notification $25 with notification |
Via Internet Banking for Business |
$5 no notification $5 with notification |
Notification for incoming payments |
Free |
Internet and telephone banking
Internet Banking
Registration |
No charge |
NetGuard Card |
No charge |
Account Alerts:
|
No charge
|
Internet Banking transactions |
Fees may apply for all payments made in Internet Banking. Fees vary depending on your account type.
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Telephone Banking
Registration |
No charge |
Call charges |
No charge
|
Flexi Debit Visa and Eftpos cards
Withdrawals from an overseas ATM |
No charge |
Flexi Debit Visa overseas over the counter cash withdrawal fee |
No charge |
Flexi Debit overseas purchases |
Electronic Transaction charges apply |
Foreign currency service fee |
2.25% of the NZ dollar value of the withdrawal or purchase |
Overseas retailers, ATM operators and financial institutions may also charge fees. A foreign currency service fee is also charged on all other Flexi Debit Visa Foreign Currency Transactions (as defined in the Standard Terms and Conditions PDF 270KB).
We don’t charge a foreign currency service fee on purchase reversals, purchase refunds, ATM reversals and chargebacks. For those transactions (not including purchase refunds) we credit a foreign currency service fee that is calculated as a percentage of the NZ dollar value of the reversal or chargeback. The converted amount of your Foreign Currency Transaction and the foreign currency service fee (where applicable) are aggregated in the NZ dollar amount and in the rate of exchange shown on your statement for each Foreign Currency Transaction.
International fees
Service fees for international transactions
Per currency/transaction. Account fees and overseas bank charges may apply.
Send international payments
|
Staff assisted |
$25 per payment |
Self-service online |
$5 per payment |
In addition overseas correspondents may charge a fee for processing the international payment. Unless you instruct BNZ that the Charges Our fee is to apply, then any overseas correspondent’s fees will be deducted from the payment to the beneficiary or charged to you by us if the overseas correspondent has charged us directly for this service. Beneficiary bank charges may still apply. |
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Charges Our - Correspondent bank fee
This is charged by BNZ in lieu of any overseas correspondent charges for processing the international payment. This fee will be added to your International Payment Issue fee (and appears as one fee on your statement). Beneficiary bank charges may still apply. This option/service is no longer available for payments to Japan.
|
$20 per payment |
Receive international payments
|
Received by BNZ and credited to a BNZ account |
$10 per payment |
Received by BNZ and credited to another bank |
$15 per payment |
The remitter of an international payment (person sending the money) can choose to share the transfer charges with the beneficiary (person receiving the money). In this situation BNZ will charge an Inward International Payment fee to the beneficiary. Remitter bank charges may still apply. |
|
International Payments received via another New Zealand Bank and credited to a BNZ account
|
No BNZ charge |
International Payments received via another NZ bank (processing bank) may be subject to the receiving fees of that bank.
|
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International payment trace/amendment/cancellation
|
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Trace/amendment/cancellation request for sent/receive international payments
|
$25 per payment |
Service and Investigative charges
Stop payments (cheques) |
$25 |
Certificates of balance |
$25 per certificate or $75 per hour |
Transaction research fee - Online image fee |
$0.50 per item |
Transaction research fee - Manual image fee |
$2 per item |
Transaction research fee - Research fee |
$15 per item or $60 per hour |
Auditors Confirmation report |
$40 min or $75 per hour
|
Electronic Credit Recovery Fee |
$75 per transaction |
Other transaction service fees
Teller-assisted printout (up to last 25 transactions) |
$1
|
Cash deposits into Non BNZ accounts |
$5 per $1,000 (min $5) |
Non-BNZ customer request for change in denomination of money (for example, changing a $100 note into $1 coins) |
$5 per $1,000 (min $5) |
Faxing, postage, and photocopying fees
Local faxing |
$2 per page |
National faxing |
$3 per page |
International faxing |
$7.50 per page |
International Postage |
$2 |
Photocopying |
$0.20 per page |
Other transaction service fees
Teller-assisted printout (up to last 25 transactions) |
$1
|
Cash deposits into Non BNZ accounts |
$5 per $1,000 (min $5) |
Non-BNZ customer request for change in denomination of money (for example, changing a $100 note into $1 coins) |
$5 per $1,000 (min $5) |
Faxing, postage, and photocopying fees
Local faxing |
$2 per page |
National faxing |
$3 per page |
International faxing |
$7.50 per page |
International Postage |
$2 |
Photocopying |
$0.20 per page |
Statement fees
Paper statement |
$1.50 per envelope sent by post (envelope may contain multiple account statements). Paper statement fee applies to: YouMoney, TotalMoney, Personal OnCall, Rapid Save* |
Replacement statement |
$1.50 per statement |