Help & Support

What is File Download?

Internet Banking for Business can generate balance and statement files, with data from the previous day for your selected accounts. Once generated, these are delivered to the File Download section of Internet Banking for Business. One report is produced for each account type and up to 14 days of files are available at any time.

This service needs to be enabled by us. If you think setting it up might be useful to your business, please talk to your BNZ relationship manager. Then, an administrator will need to update permissions for users who can access these reports.

Account types and file formats you can download

Internet Banking for Business generates reports for the following account types in BNZ GIFTS format. Foreign currency account transactions are the exception, these are available in Midas format.

Account types with reports produced daily

• Everyday/transactional accounts
• Other bank - Westpac

Account types with reports produced the day after every business day

• BNZ foreign currency account
• BNZ credit card
• Other bank - ANZ
• Other bank - ANZ (previously National Bank accounts)
• National Australia Bank

Download our File Downloads Format Guide (PDF 204KB) for more information.

Assigning access to File Downloads

Once you’ve been set up for File Download, users with the Manage Site Administrator permission will be able to assign themselves and other users access to File Downloads.

If you’re a Manage Site Administrator:

1. Go to the Administration tab and click User List.
2. Click Edit next to your name or the user you would like to enable.
3. Click the Customise permissions button at the bottom of the page.
4. Tick the Enable box next to Download Statement Files. 
5. Click Next and then Submit.
6. Log out of Internet Banking for Business and then log back in again.
7. Click on the Accounts tab. You’ll now see the File Downloads button in the left hand navigation.
8. Files will be available to download from the next business day. 

How to download files

After being set up, files can be downloaded starting the next day.

1. Go to the Accounts tab.
2. Click File Downloads.
3. Click Download.

The list will contain files for the last two weeks and the files that haven’t been downloaded will be in bold. Once downloaded, files will be moved to the bottom of the list. You can re-download previously downloaded files by clicking Download Again.

How to change the accounts included in your files

You can edit the accounts you want included in your daily file downloads.

1. Go to the Administration tab.
2. Click File Download Settings.
3. Click Edit and tick the boxes next to the accounts you want.
4. Click Save. Your new settings will apply from the next business day.