Making international payments
Update on NetGuard card removal
If you register for Internet Banking from 8 April 2025, you won’t be issued with a NetGuard card. Instead, you’ll need to use the BNZ app for two-step authentication within Internet Banking. That means any reference to NetGuard cards on our website won’t apply to you.
If you already have a NetGuard card, you can continue using it until they’re removed on 31 July 2025.
You can make an international payment (also known as telegraphic transfer) via Internet Banking. Service fees may apply.
Before you start
- View rates and fees for receiving international payments.
- View processing cut off times.
- Be aware that our sanctions requirements may lead to delays in processing your payments.
Information you’ll need
Your details
- The account you want us to withdraw the funds from.
- The currency and amount you want to send, specifying a foreign amount or an NZD equivalent.
- Your phone number in case we need to clarify your request.
- Your NetGuard card or the BNZ Mobile app.
Payee’s details
- Payee’s full name and street (physical) address.
- Payee’s account number and the currency the account is held in.
- Payee’s bank name, branch name and branch address.
A payment reason is also required and may contain information such as an invoice number.
If the payment is required to remain in the currency sent, ‘DO NOT CONVERT’ needs to be quoted next to the payment reason.
The details entered are sent to the receiving bank and may be passed on to the beneficiary.