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Adding and making payments to payees

If there are people or companies you pay regularly, it can be more convenient to add them as payees. This will make it easier to pay them next time. If you make the same payment regularly to the same payee, you can set up an automatic payment for any bills up to a maximum limit of $50,000.

Follow the steps below or use the downloadable guide.

If you only want to pay someone once, and the payment is less than $50,000, you can make a one-off payment.

Adding a payee

Adding someone as a payee securely saves their details, so you don’t have to enter account information every time you pay them.

  1. Open the Menu and select Payees.
  2. On the payees screen, select Add a payee.
  3. Enter the account owner name and account number. You’ll also need to add a payee nickname. You can choose to add statement details and a payee identifier.
  4. Select Add to payees. We’ll run a payee check to see if the details match information held for that account number.

If you have lots of payees, the ones you pay most regularly will appear in the Quick pay area of your main page. Your other payees are found by selecting Menu, then Payees.

Making payments to a payee

  1. From the main screen, drag the account you’d like to pay from onto the payee you’d like to pay. Or, you can select Payees in the main menu and select Pay, beside the payee you want to pay.
  2. Enter the payment amount and choose a payment date.
  3. Select a frequency if you want to set up an automatic payment and add statement details if you like.
  4. To confirm your payment select Pay and then Confirm. Or, if you’d like to make another payment, select Pay and make another.

Editing a payee

  1. In the Quick pay area, hover over the payee and select the pencil icon that appears in the top-right corner of the image. Or go to Menu, then Payees.
  2. Select the Edit button in the top-right corner.
  3. Make your changes then select Next.

Editing a payment to a payee

  1. Select the upcoming payment you want to edit. Your upcoming payments are listed on the right hand side of the screen.
  2. In the payment pop-up, you can edit:
    • the account that funds will be drawn from
    • the amount that will be paid
    • the date on which the payment will be made
    • references to the payment, for your statement or the payee’s statement.
  3. Select Save.

Download the guide

How to make payments, set up automatic payments, and move money between your accounts in Internet Banking PDF 592KB