Complete an online form
Fill out a personal information request form or correction form. We’ll respond within 20 working days.
Personal information request or correction
{"type":"text","heading":"Personal information request or correction","bodyText":null,"actionLinkHref":null,"actionLinkLabel":null,"supportingLinkHref":null,"supportingLinkLabel":null,"theme":"boxed","heroImage":null,"heroImage2x":null,"smallHeroImage":null,"smallHeroImage2x":null}
How to request or correct your personal information
You can view and update personal information in Internet Banking or the BNZ app.
Here you can view account and contact information, statements, tax certificates, and more. You can also update your physical address, email address, phone number, IRD number, and more.
If the information you need isn’t available, we’re here to help.
Visit a branch
Find your nearest BNZ branch and one of our staff can assist you with your request.
Contact us
Call us on 0800 275 269 if you need help with your request, or have any questions.