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Mobile banking
Essentials
Setting up the BNZ app
Troubleshooting the BNZ app
Forgotten password
Turning on instant balances
Topping up your prepay mobile phone
Changing your password in the BNZ app
Updating your tax residency status
Setting up push notifications
Sending messages in the BNZ app
Notifying us of your overseas travel plans
Opening a new account in the BNZ app
Setting a savings goal in the BNZ app
Closing accounts in the BNZ app
Changing account order
Hiding accounts in the BNZ app
Managing third party connections in the BNZ app
Closing your BNZ app account
Cards
Applying for a credit card in the BNZ app
Activate reissued Flexi Debit Visa or credit card
Set or change the PIN on your Flexi Debit Visa or credit card
Set or change your PIN on your Eftpos card
Requesting a credit card increase in the BNZ app
Payments
Blocking and unblocking your card
Setting up and editing automatic payments in the BNZ app
Making a payment
Turning contactless payments on and off
Changing accounts linked to your card
Blocking your card at ATMs
Blocking online purchases on your card
Blocking overseas card purchases
Transferring money between your accounts in the BNZ app
Transferring foreign currency
Documents
Stopping paper documents in the BNZ app
Viewing, printing, or sharing documents
Downloading a proof of account document
Spending activity
Categorising transactions
Hiding an account in the Activity space
KiwiSaver
Changing your BNZ KiwiSaver Scheme fund in the BNZ app
Making a voluntary contribution to your BNZ KiwiSaver Scheme account
Changing your BNZ KiwiSaver Scheme contribution rate in the BNZ app
Investments
Making withdrawals from your YouWealth account
Making contributions to your YouWealth account
Viewing your YouWealth transactions in the BNZ app
Opening a new term deposit in the BNZ app
Paying out your term deposit at maturity in the BNZ app
Reinvesting the full amount of your term deposit at maturity in the BNZ app
Changing the amount you reinvest in a new term deposit in the BNZ app
Compatible devices
Devices compatible with the Apple iOS app
Devices compatible with the Android app
International
Adding an international payee in the BNZ app
Editing an international payee in the BNZ app
Making an international payment in the BNZ app
Deleting an international payee in the BNZ app
Home loans
Making a lump-sum payment in the BNZ app
Making an overdue home loan payment in the BNZ app
Topping up your home loan in the BNZ app
Business loans
Making a lump-sum payment in the BNZ app
Contact us
You can message us in
Internet Banking
or the
BNZ app
.